Smile! New IRS identity verification process requires a selfie

by | Jan 31, 2022

The IRS uses ID.me to help verify taxpayer’s identity

TAX ALERT  | 

Individuals logging into their Internal Revenue Service (IRS) accounts for the first time this tax season may be surprised to find a new request: identity verification using ID.me, a ‘trusted technology provider’ to the IRS. Soon individuals who use IRS.gov online resources may be required to use ID.me technology to verify their identity. The services that may require verification by ID.me include online payments, view and print tax records (i.e., online tax transcripts), manage online authorization request from tax professionals, apply for payment plans and request Identity Protection PINs. Originally, the IRS was using ID.me only for child tax credit tools but is expanding to other online resources. 

What is ID.me?

ID.me is an identity verification service used by the IRS. The service uses face match technology that is similar to the technology used to unlock a smartphone. 

What do users need to verify their identity?

  1. Email address
  2. Social security number
  3. Photo ID (Driver’s License, Passport, Passport Card or State ID)
  4. Mobile phone with camera
  5. Laptop or computer with a webcam (optional)

How long will this process take to set up?

Without connectivity or other technology issues it should take taxpayers about 10-20 minutes to complete the process. To shorten the time of a successful verification, users should make sure they have the items listed above ready and available before beginning. Users should consider verifying their identity with ID.me now to avoid delays when it is necessary to use the IRS’ online tools and resources. After the initial verification, users can log-in using two-factor authentication through ID.me. No more ‘selfies’ will be required. 

In general, what are the steps to complete the process?

The ID.me support website lists out a step-by-step guide to aid in verifying the users’ identity for the IRS. The steps include uploading pictures of the front and back of your identification document and scanning your face with the phone’s camera. 

What if users run into issues during the set-up process?

The ID.me service offers video chat with an ID.me support person who can help with verification via video call. There is also a 24/7 help desk support. 

What if a user does not want to use ID.me?

Using ID.me to verify a user’s identity will only be required to access the IRS’ online resources. Taxpayers can still access various IRS resources by mail or phone. For now, users with an existing IRS.gov account can continue to sign in with an existing IRS username, but that is expected to change. Users wishing to create a new account must complete the ID.me identity verification process. 

What are the hesitations and backlash with the program?

Users may be concerned about data security and protection. According to the ID.me website, data security is its top priority. The company states that it does not share information with third parties without its members’ explicit permission and does not sell, lease or trade Biometric Data to any third parties or derive any profit from the sale, lease or trade of Biometric Data. Any information that is provided is encrypted and handled according to federal guidelines, which might include sharing information for law enforcement.

The added identity verification to sign-in to the IRS website could be difficult for certain taxpayers due to lack of technological proficiency, lack of access to a device to be able to complete the steps or disabilities preventing the user from using this type of service. 

Takeaways

Users of IRS.gov should consider the pros and cons of creating an ID.me account and consult with their tax advisors on the process. 

Questions or Want to Talk?

Call us directly at 972.221.2500 (Flower Mound) or 940.591.9300 (Denton),
or complete the form below and we’ll contact you to discuss your specific situation.

This article was written by Alina Solodchikova, John Cardone and originally appeared on 2022-01-31.
2021 RSM US LLP. All rights reserved.
https://rsmus.com/what-we-do/services/tax/federal-tax/smile-new-irs-identity-verification-process-requires-taxpayers-t.html

The information contained herein is general in nature and based on authorities that are subject to change. RSM US LLP guarantees neither the accuracy nor completeness of any information and is not responsible for any errors or omissions, or for results obtained by others as a result of reliance upon such information. RSM US LLP assumes no obligation to inform the reader of any changes in tax laws or other factors that could affect information contained herein. This publication does not, and is not intended to, provide legal, tax or accounting advice, and readers should consult their tax advisors concerning the application of tax laws to their particular situations. This analysis is not tax advice and is not intended or written to be used, and cannot be used, for purposes of avoiding tax penalties that may be imposed on any taxpayer.

RSM US Alliance provides its members with access to resources of RSM US LLP. RSM US Alliance member firms are separate and independent businesses and legal entities that are responsible for their own acts and omissions, and each are separate and independent from RSM US LLP. RSM US LLP is the U.S. member firm of RSM International, a global network of independent audit, tax, and consulting firms. Members of RSM US Alliance have access to RSM International resources through RSM US LLP but are not member firms of RSM International. Visit rsmus.com/aboutus for more information regarding RSM US LLP and RSM International. The RSM(tm) brandmark is used under license by RSM US LLP. RSM US Alliance products and services are proprietary to RSM US LLP.

 

RSM

KHA Accountants, PLLC is a proud member of RSM US Alliance, a premier affiliation of independent accounting and consulting firms in the United States. RSM US Alliance provides our firm with access to resources of RSM US LLP, the leading provider of audit, tax and consulting services focused on the middle market. RSM US LLP is a licensed CPA firm and the U.S. member of RSM International, a global network of independent audit, tax and consulting firms with more than 43,000 people in over 120 countries.

Our membership in RSM US Alliance has elevated our capabilities in the marketplace, helping to differentiate our firm from the competition while allowing us to maintain our independence and entrepreneurial culture. We have access to a valuable peer network of like-sized firms as well as a broad range of tools, expertise, and technical resources.

For more information on how KHA Accountants can assist you, please call 972.221.2500.

Real Estate and Cost Segregation

Mar 24, 2026

Learn more about cost segregation studies and found out if performing one is a smart next step for your real estate portfolio.

Building a Family Limited Partnership That Lasts: What High-Net-Worth Families and Business Owners Need to Know

Mar 17, 2026

Most business owners think about succession planning far too late. A Family Limited Partnership, when established early and managed with discipline, gives founders something rare: the ability to transfer economic value to the next generation gradually, deliberately, and on their own terms — without giving up operational control in the process. It is one of the most effective wealth transfer and succession planning tools available. It is also one of the most scrutinized by the IRS. Before you build one, make sure you understand what it takes to make it last.

Manufacturers: A New Tax Break Could Let You Write Off Your Entire Facility on Day One

Mar 3, 2026

Congress just handed manufacturers one of the most significant tax incentives in decades. Under the new One Big Beautiful Bill Act, qualifying businesses can now deduct 100% of the cost of a new production building in the very first year it is placed in service — instead of spreading that deduction over 39 years. For a business investing $5 million, $10 million, or more in a new or expanded facility, that difference could be transformational. But the rules are strict, the election is irrevocable, and the clock is already ticking. Read on to find out if your facility qualifies and what you need to do before you file.

The State Tax Divide: What High-Tax State Residents Need to Know Now

Feb 17, 2026

Two decades ago, 21 states had top income tax rates between 5 and 7 percent. Today, only 12 do. Meanwhile, 26 states now have rates below 5 percent or no income tax at all, while six states have climbed to double-digit rates. With more low-tax alternatives than ever before, businesses and high-net-worth individuals in high-tax states need to consider their options now—before policy changes catch them off guard.

What Every Taxpayer Needs to Know About the 2026 Tax Season

Feb 10, 2026

The 2026 tax filing season brings several significant changes that could affect your refund timeline and filing approach. Between IRS staffing reductions, new postal service postmark rules, and a transition to electronic payments, taxpayers who wait until April to file or who rely on paper submissions may face unexpected delays and penalties. The good news? With a few proactive steps—filing electronically, mailing early, and setting up direct deposit—you can avoid these pitfalls and ensure a smooth filing experience.

529 Plans Explained: How to Save Thousands on Education While Reducing Estate Taxes

Feb 3, 2026

529 plans offer more than just tax-free college savings. From funding K-12 tuition to repaying student loans and even reducing estate taxes, these versatile accounts provide powerful benefits that many families overlook. Learn how to maximize your education savings strategy with step-by-step guidance on setting up, funding, and managing 529 plans for your children or grandchildren.

Beyond the Balance Sheet: Building the Next Generation of Successful Wealth Stewards

Jan 27, 2026

The statistics are sobering: 70% of wealthy families lose their wealth by the second generation, and 90% have depleted it by the third. Yet despite these well-documented trends, most affluent families continue to focus primarily on tax optimization and asset protection while neglecting the most critical element of successful wealth transfer: preparing the next generation to be responsible stewards of family assets.